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Privacy Policy

Effective date: · Last updated:

1. Introduction

This Privacy Policy describes how iTasks (the "Service"), a Telegram Mini App operated by an individual developer ("we", "us", "our"), collects, uses, and protects your personal data when you use our Telegram bot @iTasksBot and the associated Mini App.

By using the Service, you agree to the collection and use of information as described in this policy. If you do not agree with this policy, please do not use the Service. Please also review our Terms of Service.

2. Data We Collect

When you use the Service, we may process the following categories of data:

Data provided by Telegram. When you open the Mini App, Telegram provides us with basic account data:

  • Telegram User ID — a unique numeric identifier of your Telegram account
  • Display name — your first name (and last name, if set) in Telegram
  • Username — your Telegram username (if set)
  • Language preference — the language set in your Telegram app

Technical and analytics data. When you use the website, Telegram bot, or Mini App, information about screen views and feature usage, client technical parameters, and standard analytics infrastructure identifiers may be processed automatically. We use Google Analytics and internal monitoring tools for these purposes. Direct Telegram account identifiers, as well as the contents of tasks, comments, and files, are not sent to Google Analytics.

We do not collect your phone number, email address, passwords, or any other data beyond what Telegram provides through its Mini App platform.

3. Data You Create

In the course of using the Service, you may create the following content, which is stored on our servers:

  • Workspaces and projects
  • Tasks (titles, descriptions, statuses, priorities, deadlines)
  • Comments on tasks
  • File attachments uploaded to tasks
  • Time tracking entries

4. How We Use Your Data

We use your data solely to provide and improve the Service:

  • To identify you within your workspaces and display your name to team members
  • To deliver task notifications and updates via Telegram
  • To process payments through Telegram Stars (if you subscribe to a paid plan)
  • To set the appropriate interface language
  • To generate aggregated usage statistics and analyze feature demand
  • To monitor service availability, diagnose incidents, prevent abuse, and provide technical support for the Service

Internal operational metrics are processed exclusively on iTasks servers in anonymized and aggregated form, are not shared with third parties, and are used solely for internal operational purposes related to the operation, security, and development of the Service.

Data processed through Google Analytics is used for standard web and product analytics in anonymized or pseudonymized form and is not used by us for individual profiling outside the operation of the Service.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

6. Data Storage and Security

Your data is stored on secure servers located in the European Union. File attachments are stored using DigitalOcean Spaces (S3-compatible cloud storage) with servers also located in the EU.

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no method of transmission over the Internet is 100% secure.

7. Third-Party Services

The Service interacts with the following third-party services:

  • Telegram — for authentication, notifications, and payment processing (Telegram Stars). Telegram's own privacy policy applies to data they process.
  • DigitalOcean — for file storage (cloud infrastructure provider, EU servers).
  • Google — for Service usage analytics via Google Analytics. Google may process standard technical identifiers, device, browser, or WebView information, and interaction data in accordance with its own privacy policy.

In addition to the third-party services listed above, we maintain internal operational metrics for monitoring, diagnostics, and service stability. Such metrics are generated and processed exclusively within the iTasks infrastructure in anonymized and aggregated form.

8. Data Retention

  • Workspace data — you can delete your workspace at any time from within the Mini App. When a workspace is deleted, all associated data (tasks, comments, files, time logs) is permanently and irreversibly deleted.
  • User account data — your account is automatically deleted after 12 months of inactivity. You can also request account deletion at any time by emailing support@itasksbot.com.
  • Payment data — payment records (transaction IDs, amounts) are retained for the legally required period for financial record-keeping.

9. Your Rights (GDPR)

If you are in the EEA, you have the following rights under the GDPR:

  • Access — request a copy of your personal data
  • Rectification — request correction of inaccurate data
  • Erasure — request deletion of your personal data
  • Restriction — request restriction of processing
  • Data portability — request your data in a machine-readable format
  • Objection — object to processing based on legitimate interests

To exercise any of these rights, contact us at support@itasksbot.com.

You also have the right to lodge a complaint with a supervisory authority in your country of residence.

10. Children's Privacy

The Service is intended for users aged 13 and older, in accordance with Telegram's minimum age requirements. We do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Service after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us: