Workspace settings control the parameters that affect the whole team: timezone, invite link, storage, member overview, JSON export, and workspace deletion.
In short: the owner sees all administrative actions. Admins can work with team settings and the invite link, while JSON export and workspace deletion remain owner-only actions.
1. How to open settings
Open the app menu, go to Administration, and select Workspace settings. Before changing anything, check the workspace name in the header: settings apply only to the currently selected workspace.
Workspace name
Only the owner can change the name. Enter 1 to 50 characters in “Workspace name” and select “Save name”. Renaming does not create a new workspace: members, projects, and tasks are retained.
2. Workspace timezone
The workspace timezone is used as the default for dates and recurring workflows when there is no more specific device context. You can use the device timezone or select an IANA timezone manually.
3. Invite link and members
The invite link lets you bring users into the workspace. In the current interface, the link appears automatically when the block opens and is valid for 24 hours: Telegram Mini App copies a Telegram link, while Android and iOS apps copy a mobile app link. If the member limit has already been reached, the block shows a clear limitation instead of the link: Free opens PRO subscription, and PRO opens support. Detailed role and project access setup is covered in separate guides: inviting users and members and roles.
The member list helps you check who belongs to the workspace. Manage roles and remove members in Members; manage access to a particular project on that project’s edit screen.
4. Storage
The storage block shows how much file storage the workspace is already using. Current limits are FREE - 100 MB per workspace and PRO - 5 GB per workspace. For plan details and read-only behavior, open Subscription, Plans, and Limits.
5. JSON data export
The owner can export workspace data as JSON at any time, regardless of whether the subscription is active. Use export for a backup, migration to another system, or an archive before deleting the workspace.
Practical rule: before deleting a workspace, download the JSON export first. After manual deletion by the owner, workspace data is removed permanently.
6. Workspace deletion
Deletion is available only to the owner. The interface first shows a warning and then requires explicit confirmation. This action removes the workspace together with its projects, tasks, discussions, and related data.
A workspace without an active paid subscription can be deleted automatically if all its members have been inactive in iTasks for at least 180 days. The system schedules deletion with a 14-day warning and sends it to the owner if their active account is linked to Telegram. Any member can cancel the cleanup by signing in to iTasks before deletion. The period starts from the members’ last activity, not from PRO expiry.
After deleting a workspace, the user can create a new workspace under the same account at any time. Deletion itself does not add a separate restriction on creating another workspace.
What to read next
A type describes the kind of work; a status shows its current stage. See Custom Task Types for names and icons and Custom Task Statuses for stage names, order, and colors.
To switch between several workspaces, use Selecting and Switching Workspaces. To structure work inside a workspace, open Projects and Custom Task Statuses. If the workspace is used for customer support, start with HelpDesk bots and channels.
Connect AI agents
Open your profile using your avatar and choose “Connect AI agents”. This screen shows only the current workspace. The selected workspace needs an active PRO subscription. Access is automatic for the owner. Other members, including administrators, need a separate grant from the owner or an administrator.