AI-ready workflows for your iTasks workspace
Designed for modern dev pipelines: leverage AI for task generation and work seamlessly alongside your favorite AI assistants and IDEs next to tasks, statuses, workflow actions, time tracking, and HelpDesk.
Important: AI API is available only on the PRO plan. This is called out early on purpose so teams on the free tier do not get false expectations.
AI helps move real team operations forward
The real strength of AI API in iTasks is not a flashy demo. It is the fact that an external assistant can access the team's working context: projects, tasks, subtasks, statuses, workflow transitions, comments, time tracking, and the HelpDesk layer inside one shared environment.
For business teams, that means AI stops being a disconnected place to "talk" and becomes a practical operator that moves work forward. Generate tasks, find the right context, change a status, add an internal note to a customer conversation, or link a ticket to delivery work without copying context between tools.
What it feels like in an assistant such as Codex CLI
This is a safe simulation: the page does not send anything to iTasks, but it shows the type of workflow an AI assistant can run after AI API is connected to a workspace.
Fake link, scripted replies, and simulated tool calls. Real access is configured by the workspace owner.
https://itasksbot.com/api/ai/connect/tbai_8Vg5izMlkGJL... Paste link Connected to the iTasks workspace “Aurora Flight Program”.
Available capabilities:
- • read workspace projects, members, and statuses
- • search, create, and update tasks
- • set owners, deadlines, and priorities
- • work with subtasks, comments, and time logs
- • read HelpDesk conversations, reply to customers, and add internal notes
- • link conversations to tasks and run workflow transitions
Every action is scoped to one workspace and runs through AI API.
Thinking, checking the project, members, and available statuses...
Tool calls:
- ✓
list_projects → found “Marketing & Growth” - ✓
list_users → found 4 owners - ✓
list_task_statuses → Backlog, In Progress, Review, Done are available - ✓
create_task × 12 → tasks created - ✓
update_task × 12 → priorities and deadlines set - ✓
change_task_assignee × 12 → owners assigned
Done
Created 12 tasks in “Marketing & Growth”:
- Landing offer and audience — Katherine, high, May 20
- Page structure and primary CTAs — Aurora, high, May 20
- SEO keywords and meta tags — Mary, high, May 21
- Hero and core sections draft — Katherine, high, May 21
- Product scenarios and use cases — Aurora, normal, May 21
- First screen design — Mary, high, May 22
- Pricing and limits block — Katherine, normal, May 22
- Analytics FAQ — Aurora, normal, May 22
- Page implementation — Mary, high, May 23
- Mobile layout QA — Katherine, normal, May 23
- SEO and OpenGraph QA — Aurora, normal, May 23
- Final launch checklist — Mary, high, May 24
Would you like me to prepare a current progress report next?
Work with your favorite AI assistants and IDEs
AI API is not tied to one vendor. It fits modern dev pipelines where your team already uses AI assistants, IDEs, and neural tools for planning, development, and support. That matters for teams that already have an AI stack and do not want to redesign their workflow around a single provider.
Connection in a few clicks
The core setup is intentionally lightweight and does not feel like a long developer-only integration. The workspace owner opens the AI API screen in settings, enables access, and receives a ready-to-share connection link.
- Create a connection for the workspace.
- Enable AI access for that workspace.
- Copy the connection link and share it with the assistant.
- Add an optional extra access layer if your client supports it.
After that, the compatible AI client can discover what it needs on its own. That is the kind of setup business teams want: a short path from idea to real automation.
What AI can do inside iTasks
Tasks, workflow, and time
- Search projects, members, and tasks across the workspace.
- Create and update tasks, comments, and subtasks.
- Change statuses, run workflow transitions, and set assignees.
- Read and add time logs on tasks.
HelpDesk and customer support
- Read support channels, conversations, and messages.
- Change conversation statuses and keep queues organized.
- Send customer-facing replies and add internal notes.
- Link a conversation to an existing task or create a new one.
In plain terms, AI gets almost the full operational surface for task execution and HelpDesk handling. That is why AI API matters as a business tool, not just as a marketing feature.
AI for HelpDesk and support automation
One of the strongest AI API use cases is customer support automation. If your customers write to Telegram bots, AI can help sort conversations, draft replies, move tickets across statuses, and create linked tasks for the team.
That is especially valuable for first-line support and repetitive requests. The assistant reduces operational load, while iTasks stays the single place where both customer-facing communication and internal execution remain visible. The support flow itself is described in more detail on the HelpDesk page.
See HelpDesk in TelegramSecurity and access control
Always scoped to one workspace
External AI does not pick a workspace manually and does not pass `workspaceId` around. Public AI endpoints are hard-bound to one workspace only.
The link can be revoked or rotated
If access must be shut down or refreshed, the owner can disable AI API or refresh the connection. That gives you a clear control model without heavy administration.
Optional extra access protection
For compatible clients, you can turn on an extra access check on top of the connection link.
The link stays available, secrets do not
The connection link remains available in settings, while sensitive secrets are not shown permanently. If access needs to be refreshed, the owner can simply rotate it again.
There is protection against runaway automations
AI API applies workspace-scoped request limits so accidental loops, overly aggressive polling, and expensive task search patterns do not create excessive database load or operational noise for the team.
Who benefits the most
AI task operator
For teams that want an assistant to search tasks, create new ones, update statuses, write comments, and log time without repetitive manual work.
First-line support automation
AI can take over repetitive HelpDesk requests: classify the conversation, prepare an answer, move it to the right status, and connect it to internal execution.
Product and service teams
When support, delivery, and operations live in one workspace, AI gets shared context and can help with real work instead of acting as a disconnected chat window.
Agencies and client service teams
Connect AI to separate client workspaces to automate recurring flows while keeping access tightly separated between operational contexts.
Questions about AI API
Which AI assistants can I connect to iTasks?
Connect your favorite AI assistants, IDEs, and compatible clients that can work with external workspaces. iTasks is designed for modern AI-ready workflows without tying your team to one vendor.
Is AI API available on the free plan?
No. AI API is available only on PRO. This is stated both in the workspace settings UI and on this page to avoid false expectations.
Do I need a developer to connect it?
Not necessarily. The basic setup is intentionally simple: the workspace owner enables AI access and shares the connection link with the assistant. For most compatible clients, that is enough.
What will the AI actually be able to do inside iTasks?
AI can work with projects, members, tasks, subtasks, statuses, workflow transitions, comments, time tracking, and HelpDesk. In practice, it gets almost the full operational surface for task execution and support inside one workspace.
Can I automate HelpDesk through external AI systems?
Yes. An external AI can read conversations, change conversation statuses, send customer-facing replies, add internal notes, and link conversations to tasks. This is especially useful for first-line support and repetitive HelpDesk flows.
How secure is the connection?
Access is always scoped to a single workspace. You can revoke or refresh the connection at any time and enable an extra protection layer when needed. The connection link stays available in settings, while sensitive secrets are not shown permanently.
Put AI next to real team work
Open iTasks in Telegram, enable PRO, and get the connection link for your assistant.
Open iTasks in TelegramExplore more features