Manage tasks with your AI agents
Connect iTasks to your AI agents — Codex, Claude, Gemini CLI and more. Ask your agent to create tasks, assign teammates, update statuses and prepare reports on your behalf.
AI helps move real team operations forward
What makes AI API in iTasks genuinely useful is that an external assistant can reach the team's real working context: projects, tasks, subtasks, statuses, workflow transitions, comments, time tracking, and the HelpDesk layer, all in one shared environment.
In practice, the assistant works right inside your processes instead of off in a separate chat. It can generate tasks, find the right context, change a status, add an internal note to a customer conversation, or link a ticket to delivery work, all without copying things between tools.
What it feels like in an assistant such as Codex CLI
This is a safe simulation: the page does not send anything to iTasks, but it shows the type of workflow an AI assistant can run after AI API is connected to a workspace.
Fake link, scripted replies, and simulated tool calls. Configure real access in your profile; it uses your permissions in the selected workspace.
https://example.invalid/api/ai/connect/personal-access-redactedPaste linkConnected to the iTasks workspace “Aurora Studio”.
Available capabilities:
- •read workspace projects, members, and statuses
- •search, create, and update tasks
- •set owners, deadlines, and priorities
- •work with subtasks, comments, and time logs
- •read HelpDesk conversations, reply to customers, and add internal notes
- •link conversations to tasks and run workflow transitions
Every action is limited to the selected workspace and the current permissions of the user who connected the agent.
Thinking, checking the project, members, and available statuses...
Tool calls:
- ✓
list_projects → found “New website” - ✓
list_users → found 3 team members - ✓
list_task_statuses → Backlog, New, In progress, Testing, Done are available - ✓
create_task × 12 → tasks created - ✓
update_task × 12 → priorities and deadlines set - ✓
change_task_assignee × 12 → owners assigned
Done
Created 12 tasks in “New website”:
- Landing offer and audience - Anna, high, May 20
- Page structure and primary CTAs - Oliver, high, May 20
- SEO keywords and meta tags - Iris, high, May 21
- Hero and core sections draft - Anna, high, May 21
- Product scenarios and use cases - Oliver, normal, May 21
- First screen design - Iris, high, May 22
- Pricing and limits block - Anna, normal, May 22
- Analytics FAQ - Oliver, normal, May 22
- Page implementation - Iris, high, May 23
- Mobile layout QA - Anna, normal, May 23
- SEO and OpenGraph QA - Oliver, normal, May 23
- Final launch checklist - Iris, high, May 24
Would you like me to prepare a current progress report next?
Work with your favorite AI assistants and IDEs
AI API is not tied to one vendor. It fits modern dev pipelines where your team already uses AI assistants and IDEs for planning, development, and support. That matters for teams that already have an AI stack and don't want to rebuild their workflow around a single provider.
Connect your agent and give it a task
- Open “Connect AI agents” in your iTasks profile.
- Copy the complete instructions and send them to your agent.
- Give it a task, such as turning a launch plan into assigned tasks.
What AI can do inside iTasks
Tasks, workflow, and time
- Search projects, members, and tasks across the workspace.
- Create and update tasks, comments, and subtasks.
- Change statuses, run workflow transitions, and set assignees.
- Read and add time logs on tasks.
HelpDesk and customer support
- Read support channels, conversations, and messages.
- Change conversation statuses and keep queues organized.
- Send customer-facing replies and add internal notes.
- Link a conversation to an existing task or create a new one.
Put simply, within tasks and HelpDesk the assistant gets almost the same set of actions a person uses day to day. That's what makes AI API genuinely useful in practice, rather than just another item on a feature list.
AI for HelpDesk and support automation
One of the strongest AI API use cases is customer support automation. If your customers write to Telegram bots, AI can help sort conversations, draft replies, move tickets across statuses, and create linked tasks for the team.
That is especially valuable for first-line support and repetitive requests. The assistant reduces operational load, while iTasks stays the single place where both customer-facing communication and internal execution remain visible. The support flow itself is described in more detail on the HelpDesk page.
See HelpDesk in TelegramYou set the goal — your agent does the work
Your agent acts on your behalf. You decide what to delegate and can update your connection keys at any time.
Who benefits the most
AI task operator
For teams that want an assistant to search tasks, create new ones, update statuses, write comments, and log time without repetitive manual work.
First-line support automation
AI can take over repetitive HelpDesk requests: classify the conversation, prepare an answer, move it to the right status, and connect it to internal execution.
Product and service teams
When support, delivery, and operations live in one workspace, AI gets shared context and can help with day-to-day work, not just answer in a separate chat window.
Agencies and client service teams
Connect AI to separate client workspaces to automate recurring flows while keeping access tightly separated between operational contexts.
Questions about AI API
Which AI assistants can I connect to iTasks?
Codex, Claude Code, Gemini CLI and other agents supporting MCP or REST/OpenAPI. Setup depends on the client; see the documentation for connection instructions.
Is AI API available on the free plan?
External AI agent connections are available on PRO. Built-in voice task creation is a separate feature with its own limits.
Do I need a developer to connect it?
Start with the ready-to-copy instructions in your iTasks profile. Send them to your agent. If your client needs manual MCP setup, the server address is included.
What will the AI actually be able to do inside iTasks?
Create and find tasks, assign teammates, update deadlines and statuses, add comments, track time and prepare reports — on your behalf.
Can I automate HelpDesk through external AI systems?
Yes. Ask your agent to triage conversations, draft and send replies, add notes and link customer requests to team tasks.
How secure is the connection?
The agent uses your iTasks permissions. Updating your keys disconnects existing clients. Share the secret instructions only with a trusted AI client.
Put AI next to real team work
Open iTasks in Telegram, enable PRO, and get the connection link for your assistant.
Open iTasks in TelegramExplore more features