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Documentation topic

Workflows and Automation

How to configure workflows in iTasks: process steps, task routes, automatic status movement, and rules that keep team work predictable.

Workflows and Automation

A workflow defines the sequence a task follows: which status to apply, who becomes responsible, where a rejected task returns, and when the process is final.

iTasks workflow list, workflow stage editor, and task card workflow controls

1. Workflow List

Open workflows from Menu → Administration → Workflows. The list shows the workflow name, number of stages, and whether it is active or disabled. Active workflows can be selected when creating tasks; disabled workflows stay in settings but are not offered for new tasks.

2. Stage Settings

Each stage has a name, status, assignee, final-stage flag, and optional rejection target. Statuses come from workspace settings, so configure Custom Statuses first if the default chain is not enough.

3. How It Works on a Task

When a task is attached to a workflow, manual status changes are locked. The task card shows a workflow block with the current stage, progress, and Done plus optional Reject actions. Advancing the task applies the next stage status and assignee according to the workflow rules.

4. Projects and Deletion

A workflow can be set as a project's default process so new tasks start in the right chain. Project-level setup is covered in Projects. Deleting a workflow does not delete tasks: linked tasks are detached and remain in the workspace.

Creating tasks with a workflow selection is covered in Create and Edit Tasks. Task-card fields and state changes are described in Task Card and Status.

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