iTasks has three reports: workspace statistics, the payment report, and the client report. First choose the workspace, then open the report you need and pick a period.
Workspace statistics
Open Menu → Tasks → Stats. Every member can use this screen, and it counts only the projects they can access. At the top, choose a period — 7 days, 30 days, month or quarter — and use the arrows to go back to earlier periods. The filters above the period narrow the report to one project or one person. Any number opens the list of tasks behind it, and from there you can open a task.
- “Right now” shows today’s state and does not depend on the period: tasks “In progress” (everything except backlog and done; the backlog count is shown next to it), “Overdue”, “Idle 7+ days” (no status change, comment, edit or logged time for a week) and “Due within 7 days”. The “Needs attention” block lists up to five tasks: overdue ones first, then idle ones.
- “Team workload” shows how many tasks each member has in progress and how many of them are overdue. A row opens that person’s tasks. Every member can see this block.
- “Task flow” for the period: how many tasks were created and closed, the share closed on time, and the median time to done. Under each number you see the previous period’s value; the current period is compared with the same length of the previous one. The chart shows created and closed tasks by day, or by week for a quarter.
- “Where tasks get stuck” shows the median time in each workspace status for the period; the slowest status is marked. Below it you see how many tasks moved back to an earlier status, that is, were sent back for rework.
- “By project” shows tasks in progress, overdue and closed in the period for each project. A row applies the project filter.
Results for the period per person — closed, on-time share, median time to done and logged time — are shown for every member to the owner and admins, who can also pick a person in the filter. A member sees only their own results. A closed task counts for whoever was the assignee when it was closed, so the rows add up to the number of closed tasks.
Payment report
Owners and admins can open Menu → Administration → Payment report. It contains time entries dated within the selected month, including entries for tasks that are still open. Expand a member to see projects and tasks. Cost uses the configured rate; a project rate overrides that member’s workspace rate for the project. Excel and PDF export require an active PRO subscription.
Customer report
Owners and admins can open Menu → Administration → Customer report. Tasks closed during the month are grouped by customer and project, with a separate group for tasks without a customer. Quick search matches task titles. You can open a task directly from the report.
Compare reports correctly
Check the workspace, period and project access. Stats select tasks by closing date, while the payment report selects time entries by their date, so the numbers can differ. “On time” counts only tasks that had a due date, and the median runs from the start of work to closing, excluding backlog time. A dash means there is no data yet, not a zero. Period boundaries follow your time zone.