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Notifications

How to set up iTasks notifications: Telegram, working hours with a summary, turning off for a while, team hours and deadline reminders.

All iTasks notification settings live on one screen — Profile → Notifications. It answers three questions: where to send notifications, when, and which deadline reminders to send. Every change is saved immediately; there is no Save button.

In short: turn on Only during working hours, and everything that happens in the evening or at the weekend arrives as a single summary at the start of the next working day. To pause notifications for a while, tap Turn off for a while in the first block of the screen.

The Notifications screen in iTasks: an offer to apply the team hours, working hours from 09:00 AM to 07:00 PM on weekdays enabled together with the Deadlines block, and the drawer for choosing how long to turn notifications off

1. Where to find the settings

Open your profile from the avatar in the top bar and tap the Notifications row: the line under it shows when notifications currently arrive. On a wide screen the profile opens with a list of sections on the left — choose Notifications and the settings appear right away.

These settings belong to you and apply in all your workspaces.

2. Status and turning off for a while

The first block of the screen shows whether notifications are on and when they arrive: for example, On and, below it, Arrive from 09:00 AM to 07:00 PM, Mon–Fri.

To pause notifications for a while — during a meeting, overnight, or on vacation — tap Turn off for a while and choose how long:

  • For 1 hour;
  • Until morning — until the start of the next working day, or until the start of the day if working hours are not set;
  • Until Monday — until the start of the day on Monday;
  • For a week;
  • Until I turn them on.

While notifications are off, they are not saved and will not arrive later. Deadline reminders that fall into this period are lost as well. The block shows Off until …; when the period ends, notifications turn back on by themselves. To turn them on earlier, tap Turn notifications on.

The same is available in Telegram: the /notifications command in the chat with the bot shows the status and the buttons Turn off for 1 hour, Until morning, or Turn on.

3. Where to send

The Receive in Telegram toggle controls bot messages in your personal chat: about tasks, comments, deadlines, and HelpDesk. It is available to users whose account has Telegram connected.

Each notification is a card: what happened at the top, then the task title, a table with the project, deadline, priority or status, and an “Open task” button right in the message. In the new task notification the status in the table is a button: the assignee taps it, picks a status from the list, and the task moves right away, for example, to “In progress”. Comments appear as a quote with the author’s name.

Assignments, status changes and comments arrive in the same format, with a button to the task.

If all channels are off, the first block of the screen shows Not delivered: all channels are off.

4. Who receives task notifications

  • Task assignment goes to the new assignee when the task is not in the backlog and the assignee is not the task author.
  • Status changes go to the task author, the current assignee, and watchers, except the user who changed the status.
  • Comments go to the task author, the current assignee, and watchers, except the comment author.
  • Deadline reminders go only to the current assignee.

Watchers do not extend task access: project access defines visibility. Watching additionally subscribes a user to status and comment notifications.

When one action changes the status of several tasks at once — for example, a task is closed together with its subtasks — the bot sends a single Task statuses changed message listing the tasks instead of a separate message for each one.

5. Working hours and the summary

By default, notifications arrive at any time. To receive them only during working hours, turn on Only during working hours in the When block, then set the hours in the Working hours row (for example, 09:00 AM–07:00 PM) and select the days in the Days row. Working hours can cross midnight, for example 10:00 PM–06:00 AM.

During working hours, notifications arrive immediately. Whatever happens outside them — assignments, status changes, comments, reminders, HelpDesk requests — is not lost: at the start of the next working day the bot sends one message, While you were away.

  • The summary reflects the current state of tasks: if a task was moved several times and closed overnight, the summary shows one line with its final status.
  • For comments, you see how many there are and who wrote the last one.
  • New tasks assigned to you arrive as separate cards with status buttons — up to five; the rest go into the general list.
  • Deleted tasks and tasks you no longer have access to are not included.

The bot's replies to your own actions in the private chat — task drafts, card buttons — are not delayed by working hours.

6. Start of the day and time zone

Start of the day is when morning reminders arrive; the default is 08:00 AM. If working hours are on, the start of the day matches their beginning and is changed in the Working hours row.

All times on the screen use your personal time zone — it is shown in the Time zone row, where you can also change it. If no time zone is set yet, iTasks takes the device time zone the first time you save the settings.

7. Team hours

The owner or an admin can set the team's working hours in the workspace settings. This is a hint, not a rule: it does not change members' schedules, and everyone keeps receiving notifications according to their own settings.

If Only during working hours is off for you, the When block shows a line like Team hours at “…”: 10:00 AM–07:00 PM, Mon–Fri with an Apply button. The button turns on working hours with these hours and days.

The hours apply in your local time, and your personal time zone does not change. For example, with team hours of 09:00 AM–07:00 PM, a member in Tbilisi receives notifications from 09:00 AM to 07:00 PM Tbilisi time, and a member in Berlin from 09:00 AM to 07:00 PM Berlin time. Once applied, it is an ordinary personal schedule: change it however you like.

If you do not tap Apply, nothing changes. If your working hours are already on, the offer is not shown — even when your hours differ from the team's.

8. Deadline reminders

On the deadline day the assignee always gets a reminder — at the start of the day. In the Deadlines block you can add two more:

  • In advance — 1, 2, or 3 days before the deadline. Off by default.
  • Before the deadline time — only for tasks with a deadline time: at the deadline, 15 or 30 minutes before, or 1, 2, or 3 hours before. The default is 1 hour before.

If a deadline with a time falls before the start of the day — for example, 08:30 AM when the day starts at 09:00 AM — the morning reminder arrives the day before: at the end of working hours or, if they are not set, at 08:00 PM.

If working hours are on, a reminder that would fall outside working hours or days arrives at the last working moment before it: you learn about a Saturday deadline on Friday before the end of the working day. Reminders that coincide after such a shift arrive as one message.

No deadline reminders are sent for closed tasks or tasks in the backlog.

9. When a colleague will get the notification

Colleagues have their own working hours, so iTasks shows you when a notification will reach them. Their working hours and days themselves are not shown.

  • In the workspace member list, next to a name you see the colleague's local time and, if they are currently outside working hours, when notifications will arrive: 02:14 AM · notifications from Mon 09:00 AM or notifications off.
  • In the task form under the assignee and in the task card above the comment field, a line appears if the recipient will not get the notification right away: Noah: it is 02:14 AM now, the notification will arrive at 09:00 AM local time. If the colleague has turned notifications off: Noah: notifications are off, the message will not arrive.
New task form and task card in iTasks: under the assignee, a line says it is 02:14 AM for the colleague and the notification will arrive at 09:00 AM; above the comment field, two lines show that one colleague will get the notification later and another has notifications turned off

10. What happens after you change the settings

After you change working hours, the start of the day, the time zone, or reminders, iTasks recalculates future notifications. Already sent ones do not change. If you turn working hours off, the summary collected so far arrives immediately.

11. If notifications do not arrive

  1. Look at the first block of the screen: notifications may be turned off for a while.
  2. Check that the Telegram channel is on.
  3. If working hours are on, notifications outside them arrive as a summary at the start of the next working day.
  4. Check the time zone if notifications arrive at the wrong time.
  5. Make sure the task is not closed and not in the backlog: no deadline reminders are sent for such tasks.

Tap the task button in a Telegram message. After sign-in, iTasks switches to the relevant workspace you can access and opens the task. A comment link also takes you to that comment.

Links keep the usual access restrictions. If you no longer belong to the workspace, check which account you are using and contact its owner. If you can access the workspace but the task was deleted or you lost access to its project, the task screen shows “Task not found.”

In a read-only workspace you can view the task, but opening a notification does not let you edit it.

Interface language and other personal settings are covered in Profile and Interface Language. The deadline and its time are set when creating and editing a task. Bot commands are listed in Tasks via the Telegram Bot.

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